Operations Executive, Retail Mall

Reporting to the Operations Manager/Assistant Operations Manager, we seek an energetic Operations Executive to join our team, contributing to the growth and visibility of our new retail malls in Putrajaya.

Key Responsibilities:

• Assists the superior in ensuring smooth day-to-day mall operations with minimal disruptions and high service standards.
• Maintain service areas, common spaces, and infrastructure in optimal condition.
• Ensure compliance with licensing requirements and safety regulations (e.g., OSHA).
• Implement safety protocols to reduce risks for tenants, visitors, and staff.
• Implement operational and capital expenses, optimizing resource use to stay within budget.
• Act as the primary liaison for tenants, addressing inquiries, feedback, and operational issues.
• Manage staff for facilities, housekeeping, security, etc to meet operational needs.
• Manage the inventory, supplies, logistics, repairs, and maintenance within budget constraints.
• Manage vendors to meet contractual obligations and operational requirements.
• Implement preventive maintenance plans to extend facility lifespan and minimize costly repairs.

Key Requirements:

• Diploma or Bachelor’s degree in Building, Property Management, Real Estate or related field.
• Have a minimum of 2 to 4 years of working experience in handling commercial building especially in mall management or retails operations.
• Strong interpersonal and negotiation skills for building relationships with tenants, vendors, and sponsors.
• Familiarity with local statutory compliances
• Proficient with MS Office, other Office applications and CAD software.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.